Moderator's Guide

Welcome to the Moderator’s Guide.

If you have any questions on how to handle rule-breaking, you’re in the right place.

These rule numbers corresponds with the rule numbers on Trade

Before banning/kicking a user, make sure to take appropriate screenshots.
You can get more information about how to take appropriate screenshots here.

If you notice a user has been punished for breaking the same rule multiple times, contact an owner and consider banning them for a longer amount of time.

Read the instructions below to learn how to appropriately punish rule-breaking:

Rule 1 - English is the only language allowed
Rule 2 - Be respectful and do not harass or discriminate
Rule 3 - Be respectful to the staff members
Rule 4 - Do not request a higher rank
Rule 5 - Do not transmit inappropriate content
Rule 6 - Do not advertise non-creative content or websites
Rule 7 - Do not impersonate other users
Rule 8 - Spamming is not allowed under some circumstances
Rule 9 - Do not beg or ask for free products
Rule 10 - False information and fake reports may result in a ban
Rule 11 - Do not disrupt the operations of the chat
Rule 12 - Do not troll, post inflammatory remarks, or facilitate drama
Rule 13 - Selling or trading unrelated items on Trade are not allowed with a few exceptions
Rule 14 - Selling or trading is generally allowed, with a few exceptions
Rule 15 - Selling identification numbers (ID) is not allowed
Rule 16 - The use of Size and Big is restricted
Rule 17 - Do not discuss hacking or related activities
Rule 18 - Making fun of users for purchasing xat products, or attempting to earn rank, is not allowed
Rule 19 - All visitors must use a name of reasonable length or size
Rule 20 - Moderators and owners have the final say in classifying offensive material
Rule 21 - Obey the xat Terms of Service and do not share confidential information

Read the information below to learn more about the staff information:

Point 1 - A full reason is required for each kick and ban.
Point 2 - Moderators are required to take screenshots of their bans.
Point 3 - If a raid is occurring, use the /p protect mode. If that fails, use the /pr mode..
Point 4 - If a user breaks a rule while seeking assistance, give them more leniency.
Point 5 - Include rule violation information in kick reasons so that users can correct their behavior..
Point 6 - If a user is testing smilies on the chat, then direct them to xat_Test to test smilies.
Point 7 - Unprofessional conduct at other chats may put you at risk for getting demoted at Trade.
Point 8 - You must be active in order to maintain your position.
Point 9 - Consult a user of equal or higher rank when deciding to demote someone.
Point 10 - Do not ban for long periods of time for measly reasons.
Point 11 - Owners may not mute people for petty things (such as smiley spam).
Point 12 - Do not kick banned users unless they are rapidly clicking you.
Point 13 - Bans issued by the bot should be verified.
Point 14 - Moderators are required to give proof for violations that occur in the moderator’s private chat.
Point 15 - Flaming in private chat
Point 16 - If you are away or busy, please move to the staff pool.